Customer Service Representative - State Farm Agent Team Member
Salina, KS
Customer Service Representative - State Farm Agent Team Member
Full Time • Salina, KS
Position Overview
State Farm Agent is seeking a qualified professional for the role of Customer Service Representative. We are adding this position to help us meet the needs of our growing customer base. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.
Responsibilities
- Establish customer relationships and follow up with customers.
- Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused, needs-based review process to educate customers about insurance options.
- Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
- Hourly pay plus bonuses
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement
- Health Insurance
- Dental Insurance
- Group Life and Disability Insurance
- Valuable experience
- Employee Retirement Plan
Requirements
- Self Motivated.
- Interest in marketing products and services based on customer needs.
- Excellent interpersonal skills.
- Excellent communication skills - written, verbal and listening.
- Detail oriented.
- Proactive in problem solving.
- Pride in getting work done accurately and timely.
- Ability to work in a team environment.
- Ability to multi-task.
- Property and Casualty license (must be able to obtain).
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.
Compensation: $38,000.00 - $51,500.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Salina, KS and help customers with their insurance and financial services needs, including:
- Auto insurance
- Home insurance
- Life insurance
- Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none